Q1. Are you a manufacturer or a trade company?
Answer: Shenzhen IPUDA Lighting Technology Co., Ltd is a factory located in Shenzhen, China. We have around 150 skilled workers, 15 R&D engineers, a 10-employee professional quality check team.
Q2. Do you have any MOQ for your products?
Answer: No MOQ for IPUDA or neutral samples. But there will be MOQ if you want your logo on the product, packing. And this MOQ varies as per your specific requirement. So please enquire us and get to know the exact MOQ.
Q3. Lead time for IPUDA usb reading light?
Answer: For sample order, the lead time is 1-2 working days; for regular order, it’s 15-25 business days, depending on order requirements.
Q4. Shipping for IPUDA usb reading light?
Answer: Products are shipped out by express company (DHL, UPS, FedEx or TNT) or sea shipping or air freight.
Q5. Do you have products in stock?
Answer: Yes, we have different items in stock. But please first enquire us if you want stock products, especially when it’s high volume.
Q6. Can I buy a few samples before I buy in bulk?
Answer: Absolutely sure. We totally understand the importance of getting samples for performance and quality check. Sample orders are welcome.
Q7. Which payment method do you accept ?
Answer: T/T, Western Union, Paypal are all fine by us.
30% of the total value as deposit before production. The balance paid before delivery.
Q8. Do you offer customized solutions, like putting my logo on your products?
Answer: Sure. We offer thoughtful OEM & ODM services for our valuable clients. Please offer us more details so we can work out a full solution and an all-in quote.
Q9. Packing for IPUDA usb reading light?
Answer: Each product is packed in an elegant gift packing box. One carton holds 10pcs gift boxes. The cartons are strong enough for long time sea shipping or express shipping.
Q10. Certifications for IPUDA usb reading light?
Answer: All our products are CE, ROHS, FCC, PSE, KC certificated. They meet the high quality standards in Europe, America, South Korea, Japan etc.
Q11:Warranty for IPUDA usb reading light?
Answer: We offer 3 year warranty for our products.
Should you have any further question regarding IPUDA usb reading light, please feel free to email or Skype Linda( sales010 at yuanrunxin.com )